How we collect, use, and protect your personal information
Last updated: January 2024
QuickGuard.uk ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our platform.
Data Controller: QuickGuard Ltd is the data controller responsible for your personal data. We are registered with the Information Commissioner's Office (ICO) under registration number ZA123456.
This policy applies to all users of our platform, including security guards ("Guards") and clients ("Clients") who use our services to connect and book security services across the United Kingdom.
We offer Google OAuth as a convenient way to create an account and sign in to QuickGuard. This section explains what data we receive from Google and how we use it.
When you choose to sign in with Google, we request access to the following information from your Google account:
We collect your Google email address to create your QuickGuard account, send you important notifications, and enable account recovery.
OAuth Scope: userinfo.email
We collect your name and profile picture from Google to personalize your QuickGuard profile and display your identity to other users when booking services.
OAuth Scope: userinfo.profile
Account Creation: Create your QuickGuard account without requiring a separate password
Authentication: Verify your identity when you sign in to our platform
Profile Setup: Pre-fill your name and profile picture to speed up registration
Communication: Send you booking confirmations, job alerts, and important account updates
You can revoke QuickGuard's access to your Google account at any time by visiting your Google Account settings. Note that revoking access will not delete your QuickGuard account, but you will need to set a password to continue using our platform.
Manage Google Account PermissionsQuickGuard's use and transfer of information received from Google APIs adheres to theGoogle API Services User Data Policy, including the Limited Use requirements.
We use your personal data for the following purposes:
To provide, maintain, and improve our platform services, process bookings, and facilitate connections between guards and clients.
To verify SIA licenses, conduct background checks, and ensure all guards meet our professional standards.
To process payments, manage escrow services, handle refunds, and maintain financial records.
To send service updates, booking confirmations, security alerts, and respond to your enquiries.
To comply with legal obligations, prevent fraud, and protect the rights and safety of our users.
Under UK GDPR, we process your personal data based on the following legal grounds:
| Legal Basis | Purpose |
|---|---|
| Contract Performance | Processing bookings, payments, and service delivery |
| Legal Obligation | SIA verification, tax records, fraud prevention |
| Legitimate Interests | Platform security, analytics, service improvement |
| Consent | Marketing communications, optional cookies |
We may share your personal data with:
When you book a service, relevant information is shared between guards and clients to facilitate the booking (e.g., contact details, job location, service requirements).
We may disclose data to law enforcement, regulatory authorities, or courts when required by law or to protect our legal rights and the safety of our users.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:
Data retained while account is active plus 2 years after closure
7 years as required by UK tax law
Duration of account plus 3 years
2 years from last interaction
Under UK GDPR, you have the following rights regarding your personal data:
Request a copy of your personal data we hold
Correct inaccurate or incomplete data
Request deletion of your data ("right to be forgotten")
Limit how we use your data in certain circumstances
Receive your data in a machine-readable format
Object to processing based on legitimate interests
Not be subject to solely automated decision-making
To exercise any of these rights, please contact our Data Protection Officer atprivacy@quickguard.uk. We will respond within 30 days.
We implement robust security measures to protect your personal data:
256-bit SSL/TLS encryption for all data transmission
Data stored in UK/EU data centres with ISO 27001 certification
Strict access controls and regular security audits
In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and the ICO within 72 hours as required by UK GDPR.
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
+44 20 7123 4567
QuickGuard Ltd
Data Protection Officer
123 Security Street
London, EC1A 1AA
United Kingdom
You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.
Visit ICO WebsiteThis Privacy Policy was last updated on January 2024.